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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Josh Mesaros

February 11, 2026

5  out of  5
rating by Josh Mesaros
"So wonderful to work with! All are so kind and want the best for you. I will 10/10 recommend them to my friends and family."
We responded:
"Thanks Josh! We appreciate you and your kind words!!"
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Chantel Marion

February 10, 2026

5  out of  5
rating by Chantel Marion
"I, had an excellent experience speaking with Ms. A. Davis. She was very helpful, professional, and courteous. I, really appreciated her kindness 🫶🏽."
We responded:
"Thanks Chantel! We appreciate you and your kind words. Ms. Davis is definitely a wonderful part of our team!"
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Lovise Ellis

January 15, 2026

5  out of  5
rating by Lovise Ellis
"I am a long time customer with State farm I enjoy the friendly and personal service that are given they intentionally think of me on my birthday and holidays with a card to me this show compassion, so yes I Lovise McKinney enjoy the friendly staff and service, Thanks."
We responded:
"Thank you, Lovise! I'm happy to know that you appreciate the personal touch we strive to provide, especially with birthday and holiday cards. It's wonderful to have you as a long-time customer. Let us know if there's anything else we can do for you!"
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Emily V.

December 24, 2025

1  out of  5
rating by Emily V.
"Mark‘s team was wonderful and very responsive until I started to have issues with transferring my insurance from one state to Georgia. However, if Marcia is helping you, IMMEDIATELY ask for someone else to help you!!!!!!! Marcia was the one who handled my case and submitted the paperwork off to my old state and made me contact their DMV anytime there was a question or something needed to be done. She only followed up with me until two days before my policy expired, but at no point in our interaction said that the paperwork was urgent due to it being cancelable for my policy. When my husband called to ask about what was happening to our insurance, she hung up on him but not without blaming me for everything that went wrong. I know I have some fault, but that sort of behavior is extremely unprofessional."
We responded:
"Thanks for your honest and candid feedback Emily. I will be in touch to make sure we rectify this situation as soon as possible and to your utmost satisfaction. You are highly valued and appreciated customers and we want to make sure you feel as such. Thanks again!"
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Nina Perry

December 22, 2025

5  out of  5
rating by Nina Perry
"Anquinete was amazing and so easy to talk, my experience was too tier.."
We responded:
"So glad to hear that Nina!! Anquinete is a tremendous assset to our team and we are glad to have you part of it! We appreciate your kind words and your business. "
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Courtney Trask

December 4, 2025

1  out of  5
rating by Courtney Trask
"Someone from this office calls my phone almost daily. If I’m interested in your services, I’ll let you know. Blowing up my phone is a quick way to never earn my business."
We responded:
"Thanks Courtney! We only continue to call if we are not able to reach someone. I will make sure and note that you are not interested at this time. We hope to earn your business in the future. "
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Kodey Cochran

December 4, 2025

5  out of  5
rating by Kodey Cochran
"Absolutely love the team!! They have been a great help finding the perfect coverage for me and my family from my auto policy to my renters policy!!"
We responded:
"Thanks so much for your kind words! We love you and are thankful for your business!"
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Iesha Gilliam

November 3, 2025

5  out of  5
rating by Iesha Gilliam
"Jennifer was amazing!! She was on top of her game and make sure we were aware of all updates and any changes. She presented us with discounts without us having to ask, that deserves 10 stars! I’m grateful for this new policy because of this friendly team and agent! Thank you!"
We responded:
"Thank you for your wonderful feedback, Iesha! I'm so glad to hear that Jennifer provided such attentive service and kept you informed throughout the process. It's fantastic that you found value in the discounts she offered. We’re grateful to have you as part of our community. Let us know if there's anything else we can assist you with!"
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D Brabham

July 6, 2025

5  out of  5
rating by D Brabham
"I have been a loyal customer for over 30 years. Agents have changed, but the customer service has remained the same, especially with my agent Marcia Stevenson. Marcia is patient, forward thinking, and always ready to assist. I ask for Marcia by name because I know she will take care of whatever the issue is. I appreciate Marcia Stevenson for hanging in there with me."
We responded:
"Thanks so much! We truly appreciate your loyalty and kind words. We look forward to helping protect you for years to come."
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Arezoo Armaghan

June 18, 2025

5  out of  5
rating by Arezoo Armaghan
"You are in good hands if Mark and his team are your insurance agents❣️"
We responded:
"Arezoo, thank you for your wonderful feedback! I'm happy to know that you feel well taken care of by our team. We're committed to providing excellent service and support. Let us know if there's anything else we can assist you with!"
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Krystianni H

June 13, 2025

5  out of  5
rating by Krystianni H
"The agents at State Farm were both professional and kind and worked diligently to get the issue resolved. I love having State Farm!"
We responded:
"Thank you for your review, Krystianni! I'm happy to hear that our team was both professional and kind in resolving your issue. We appreciate your trust in us and are delighted to have you with State Farm. Let us know if there's anything else we can do for you!"
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Dale Graham

June 4, 2025

5  out of  5
rating by Dale Graham
"This is a great agency. Mark and his team are very helpful. If I have a question they respond quickly. I've been with State Farm for decades. Mark and his team are the best."
We responded:
"Thanks Dale!! We appreciate you!!"
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William Murdock

May 30, 2025

5  out of  5
rating by William Murdock
"As a new policyholder with this agency, I'm very pleased with its customer service. I was ably assisted by Anquinete, who is knowledgeable, professional -- and patient -- answering all my questions."
We responded:
"Thanks William! We are so thankful for the kind words and look forward to working with you for a long time! Welcome to the State Farm family!"
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Jonathan Podesta

May 8, 2025

5  out of  5
rating by Jonathan Podesta
"Aquniete was amazing helping save over 300 a month and being there the entire time in the decision making process, I’ll recommend her at any time, thank you so much!"
We responded:
"Thank you, Jonathan, for sharing your experience! I'm glad to hear that Aquniete was able to assist you in saving over $300 a month and support you throughout the decision-making process. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out anytime!"
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Mamadou Laouan

May 7, 2025

5  out of  5
rating by Mamadou Laouan
"Anquinete Davis is the best insurance agent I could ask for. When I first got my own auto insurance, she helped me every step of the way and explained everything to me. She wasn't trying to sell me anything; rather, she was trying to find what was best for me, and I sincerely appreciate that. I will always work with her."
We responded:
"Thank you, Mamadou, for sharing your experience! I'm delighted to hear that Anquinete was able to assist you so effectively with your auto insurance. Her dedication to finding the best options for you truly reflects our commitment to personalized service. We're grateful for your trust and look forward to continuing to support your insurance needs. If you have any questions or need further assistance, feel free to reach out!"
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Brikena Boci

May 1, 2025

5  out of  5
rating by Brikena Boci
"Great customer service. Everyone is so helpful and knowledgeable. I would recommend Mark Pritchard to all my family and friends."
We responded:
"Thank you so much Brikena!! We truly appreciate you, your business and your kind words! It's our pleasure to work with you."
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Diego Islas Rodriguez

April 22, 2025

5  out of  5
rating by Diego Islas Rodriguez
"’ve just started working with Mark and his team, and I have to say, their service really stood out. I contacted four other insurance agents before finding Mark—two never got back to me, and one tried to help but didn’t get very far. Then I found Mark, and within just a couple of hours, he and his team had me insured with a great rate for both my car and my house. Their speed and professionalism impressed me right away. I still have a long road ahead with them, but if the rest of the experience is anything like the start, I’m glad I chose them as my insurance agents."
We responded:
"Thank you, Diego, for sharing your experience! I'm happy to hear that our team's speed and professionalism made a positive impression. It's great to know we could assist you quickly with both your car and house insurance. We're here to support you every step of the way, so feel free to reach out if you have any questions or need further assistance."
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Andrea Lane

April 10, 2025

5  out of  5
rating by Andrea Lane
"Mark Pritchard and his staff are quick to respond, take time to answer questions and help me save money on my multi-vehicle policy which includes three young men in their late teens and early 20s! Mark himself responds within a business day when I email him directly. I highly recommend Mark Pritchard State Farm."
We responded:
"Thank you, Andrea, for your wonderful feedback! I'm glad to know that our team's quick responses and efforts to help you save on your car insurance have been beneficial. It's great to hear that my direct communication has been helpful as well. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
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ingrid P

April 9, 2025

5  out of  5
rating by ingrid P
"Love this company , Marcia Stevenson always takes good care of my family. Very Professional, and timely"
We responded:
"Thanks Ingrid!! We appreciate you and your kind words. It’s our pleasure working with you and helping with all your insurance needs. "
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Jeanie M Smith

April 7, 2025

5  out of  5
rating by Jeanie M Smith
"Mark Pritchard’s staff is the most helpful and most understanding insurance company there is. His team is absolutely phenomenal I would recommend them any time any day. I’ve always been pleased with their service and look forward to many more years with them. This go round I had the pleasure to speak with Anquinete she was beyond helpful and knowledgeable. They are very prompt with callbacks and they listen and try to get you the best options that they possibly can!"
We responded:
"Thank you, Jeanie, for your wonderful feedback! I'm delighted to hear that our team, especially Anquinete, provided you with such helpful and knowledgeable service. We're grateful for your continued trust and look forward to serving you for many more years. If you ever need assistance, feel free to reach out!"
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Bob Deane

April 1, 2025

5  out of  5
rating by Bob Deane
"As a lifelong 3rd generation (out of 4 generations SO FAR) State Farm customer (across 4 states in my lifetime) I am very satisfied with the customer commitment State Farm provides. My grandfather started the "family tradition", followed by my dad, now me, and my offspring now also. Grandad always said, "Rule #1 you will get what you pay for. You might find cheaper, but in the end by the time you pay for all the little extras you will end up paying more." I have or have had auto, life, renters, and for a time homeowner's policies with State Farm. No problems no complaints. I do miss the road atlases but those are now part of history! We planned many cross-country family vacations in those."
We responded:
"Thanks so much Bob! We most certainly appreciate your kind words but we also really appreciate your loyalty! You are a very valued customer. "
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Michael Moon Studio

March 18, 2025

5  out of  5
rating by Michael Moon Studio
"These guys are fantastic! I've been with them for years for my auto, home, and business needs. They're always prompt, reliable, and handle every request with professionalism and friendliness. I highly recommend their services to anyone!"
We responded:
"Thanks so much Michael! We appreciate you and your kind words. "
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deborah ryan

March 5, 2025

5  out of  5
rating by deborah ryan
"Marcia was so helpful! She proactively called, shared information and answered my questions. Very pleased to have such a great agent!"
We responded:
"Thanks for the kind words and review Deborah! It’s our pleasure to assist you with all your insurance needs and we value your business. "
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Bianca McKinney

February 27, 2025

5  out of  5
rating by Bianca McKinney
"The entire staff here are all amazing, especially Marcia! So understanding, so helpful and will literally find you the best rate possible!"
We responded:
"Thanks Bianca! We appreciate your kind words and appreciate your business. It’s truly our pleasure working with you!"
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Dan Kahrs

February 6, 2025

5  out of  5
rating by Dan Kahrs
"I had an issue paying a policy premium online. One quick call and it was easily resolved. Entire staff is friendly and helpful."
We responded:
"Thank you, Dan, for sharing your experience! I'm happy to know that our team was able to quickly resolve your issue. It's great to hear that you found everyone friendly and helpful."